Customs House Agents
Manage More Clients. File Faster. Scale Without the Chaos.
XEMI is the only platform built specifically for how CHAs work — multi-client job management, AI-powered document processing, single-click ICEGATE filing, and a client visibility portal that eliminates inbound status calls.
Every job. Every client. Every deadline. One platform.
Time per job
70–80%
Reduction from document receipt to filing-ready data
Verified avg.Clearance workflow
75 → 11 mins
Total workflow time, avg. 30 line items
CHA beta avg.Job turnaround
6 → 2 days
Average turnaround across client accounts
Year 1 resultSOC 2 Type II
Certified
ISO 27001
Certified
Zero
Manual ICEGATE logins
CHA support
4-hour SLA · 24×7
Uploaded documents
Commercial Invoice.pdf
Extracted
Packing List.pdf
Extracted
Bill of Lading.pdf
Processing
HSN recommendation
CCR · BIS · Import policy validated
Duty calculation
ICEGATE filing
BE/2026/ICE/44821
Checklist approval
2 corrections · full audit trail
What's broken today
Every CHA Challenge. Solved Before It Hits the Filing Deadline.
A CHA firm managing 40 importer accounts is managing 40 operations simultaneously — each with different document formats, different timelines, different compliance requirements, and the same relentless pressure to clear on time. Most CHA teams manage this across email, WhatsApp, spreadsheets, and manual ICEGATE logins that consume hours every operator cannot afford to lose.
Pain 01
40 Clients, 40 Operations
Each importer account runs on different document formats, timelines, and compliance requirements — with no single view across all active jobs.
Pain 02
Email, WhatsApp, Spreadsheets
Status updates, documents, and approvals live in disconnected channels — making it impossible to track deadlines before they become demurrage.
Pain 03
Manual ICEGATE Logins
Operators lose hours every day logging into portals, re-entering data, and decoding flat-file rejection errors after hours.
Pain 04
Status Call Overload
Importers call for updates because they have no visibility — pulling operators away from filing work that actually clears shipments.
What XEMI Does for CHAs
Purpose-built for CHA operations
The XEMI answer
Five Capabilities. One CHA Workflow.
Every capability replaces manual coordination with one structured system your entire team works from — across every client account, every job, every day.
From Raw Documents to Filing-Ready Data — in 2 Minutes, Not 20
70–80% reduction in time per job from document receipt to filing-ready data.
From Raw Documents to Filing-Ready Data — in 2 Minutes, Not 20
Turn invoices, packing lists, licences, and supporting documents into structured, validated, filing-ready data without manual data entry. Upload any document in any format — BL, Commercial Invoice, Packing List, Certificate of Origin — and XEMI's AI classifies it, extracts every field, cross-validates across all documents simultaneously, and auto-creates the job. What used to take 20 minutes of manual data entry now takes 2. Every field extracted. Every record linked to the correct shipment, client, and ERP automatically.
70–80% reduction in time per job from document receipt to filing-ready data
How it works
From Document Upload to Cleared Shipment — Faster, Structured, Scalable
XEMI replaces manual coordination with one structured workflow — bringing document processing, validation, filing, and client communication into one system your entire team works from, across every client account, every job, every day.
STAGE 1 / 3
Upload & Auto-Create Jobs
3 documents ingested · Job createdBusiness Outcomes
What CHA firms achieve with XEMI
Business Outcomes
What CHA firms achieve with XEMI
Result 01
70–80%
Reduction in time per job
Result 02
75 → 11 minutes
Total clearance workflow time, average 30 line items
Result 03
6 → 2 days
Average job turnaround
Result 04
Zero0
Manual ICEGATE portal logins required
Case Studies
CHA Case Studies
Case studies coming soon.
Case Study
How a leading cha scaled with XEMI
Placeholder — case study content coming soon.
Resources
CHA Blogs & FAQs
Articles and FAQs coming soon.
Guide
CHA best practices with XEMI
Placeholder — blog content coming soon.
Trade Never Stops. Neither Do We.
XEMI delivers dedicated, always-on support built for the urgency of customs clearance — with CHA-specific expertise from day one.
Dedicated Relationship Manager
Dedicated Relationship Manager who understands ICEGATE, DGFT, and customs workflows.
24×7 support across every channel
24×7 WhatsApp, email, and phone support — built for trade urgency.
CHA-specific support with 4-hour SLA
Onboarding and team training included from day one. CHA-specific support channel with 4-hour SLA for urgent filing issues.
Enterprise-Grade Security
SOC 2 Type II compliance, ISO 27001 certification, 256-bit AES encryption, role-based access controls, and data residency options across India, UAE, Singapore, UK, and US data centers.
Connected to the Systems Your Trade Operation Already Uses
ISO 27001
Certified
256-bit AES encryption
All data encrypted in transit and at rest. Information stored for 7+ years for customs audit retrieval.
• AES-256 • TLS 1.3 • 7+ year retention
Role-based access controls
Granular permissions, full audit logging, and complete decision traceability on every customs action.
• RBAC • SSO • Audit logs
Aligned with major international data protection frameworks.
SOC 2 Type II • ISO 27001 • GDPR & PDPA • Data Residency
Your next 100 jobs. Done smarter. Done faster.
Manage more clients, file faster, and scale your CHA practice without the operational chaos.